SyncBack: Finding Answers
On this page you'll find answers to the most commonly asked questions about SyncBack.
We've categorized this extensive SyncBack FAQ section to make the process of finding the solution to your query as straightforward and fast as possible. Don't forget you can also use the Index of this help file to track down what you're after.
FAQ Categories
Select an FAQ from the following six categories:
About SyncBack | General Questions | Working with Profiles
Using Compression | Using FTP | Using the Scheduler
Frequently Asked Questions: About SyncBack
Who develops SyncBack Freeware?
Is SyncBack really free?
Can you explain AbleStable's involvement with SyncBack?
What are the Distribution and Licensing arrangements of SyncBack?
Will a freeware version of SyncBack continue to be available?
Are you going to continue supporting the freeware version of SyncBack?
What is SyncBackSE?
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General Questions
For New Users
What is the difference between a Backup and a synchronization?
Does SyncBack provide me with warning dialogues?
When I run a profile in SyncBack, does it copy every file?
Why does the first run of a profile take longer than subsequent runs?
Does SyncBack support my storage device?
How do I backup to a CD-R, DVD+R, or DVD-R disk?
How do I backup to a CD-RW, DVD+RW, or DVD-RW disk?
Troubleshooting and Error Messages
Does SyncBack have any known issues or bugs?
Why is SyncBack having problems copying files to and from my Novell network server?
Why am I getting 1223, 121, 64, or 55 errors when copying files?
Why are multiple SyncBack programs running at the same time?
I have deleted files from my source directory, but they are still in my destination directory. Why?
Why don't the files in my destination directory have the correct last modification date & time?
Why is the Desktop.ini file never copied correctly?
The Desktop.ini file appears in the Differences even though I've copied it. Why?
NTFS compressed files are copied, but the destination copy is not compressed. Why?
Using SyncBack
How can I create versions of my backups?
I have deleted files from my source directory, but they are still in my destination directory. Why?
I do not want the Differences screen to appear! How to I stop it showing?
I'm copying large files and it is taking a long time. Why?
How can I see how long it's going to take to copy each file?
I'm copying files over a slow network connection and it is taking a long time. Why?
How can I see how long it's going to take to copy each file?
How do I stop the profile running when very large files are taking a long time to copy?
How do I change my log settings?
Can I change the layout of the tree in the main screen?
The copied file always has it's archive attribute set. Why?
How do I check for an update of SyncBack?
Where can I find further support as a SyncBack user?
Why can't I uninstall SyncBack?
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Working with Profiles
How can I view a profile log in SyncBack?
How do I rename a profile?
How can I create a shortcut to run SyncBack with a specific profile?
When I delete a profile, it deletes it from all the groups. Why?
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Using Compression
How can I create versions of my backups when I'm not using ZIP compression?
I want the source to be my compressed ZIP file, not the destination. How do I do that?
What happens if I change my compression password?
Does SyncBack provide a way of compressing files when carrying out the backup process?
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Using FTP
How do you know if a file has been modified on an FTP server?
My FTP server doesn't support MDTM. How do I use the files modification date & time?
My FTP server returns the wrong file size. How will this affect SyncBack?
Can SyncBack be used with my FTP server?
Why does a backup/sync using FTP take longer than when I use my FTP client?
Specific FTP Questions
How can I backup/synchronize between a ZIP file and an FTP server?
How can I backup/synchronize between two FTP servers?
I want the source to be my FTP server, not the destination. How do I do that?
Why am I not receiving the log email about the task SyncBack has performed?
Where are my Network, FTP, and Email passwords stored? Are they encrypted?
How can I use the files modification date & time without MDTM support?
When I backup or synchronize with my FTP server, the last modification date & time for my local source files change. Why?
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Using the Scheduler
What is the 'Windows Scheduler'?
How do I start or stop the Windows Scheduler from running?
How can I get to see the list of scheduled jobs?
Can I schedule other jobs (eg, Defragmenting a disk) using SyncBack?
I'm using Windows NT 4 and I cannot use the Windows Task Scheduler. What do I do?
I'm using a blank/empty login password and Windows XP. How do I run scheduled tasks?
I cannot get SyncBack to work with the Windows Task Scheduler. What's wrong?
Why can't I get SyncBack to run under another user's account, e.g. Administrator, when using the Scheduler?
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Further Support for SyncBack Freeware Users
Online Support Area
2BrightSparks provides an Online Support Area with an extensive KnowledgeBase and a useful Troubleshooter.
Tutorials
Visit the Tutorials Web Page which take new users through the essential operations of using SyncBack Freeware.
Community Forum
SyncBack also has a lively Internet forum where you can discuss issues about SyncBack. Visit the forum at: 2BrightSparks.com.
RSS Forum Feed
To receive all forum posts via RSS simply point your RSS reader to:
http://2brightsparks.com/bb/rss.php
You can download a free RSS feed reader at: http://www.feedreader.com/. Feedreader is a lightweight open-source aggregator that supports all major RSS formats. It works under Windows 95 and later versions, and requires Internet Explorer 4 and above.
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All Contents: 2BrightSparks Pte Ltd ⌐ 2003-2006
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