Frequently Asked Questions

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_bm3 SyncBack: Finding Answers

 

On this page you'll find answers to the most commonly asked questions about SyncBack.

 

We've categorized this extensive SyncBack FAQ section to make the process of finding the solution to your query as straightforward and fast as possible. Don't forget you can also use the Index of this help file to track down what you're after.

 

_bm3 FAQ Categories

 

Select an FAQ from the following six categories:

 

About SyncBack | General QuestionsWorking with Profiles

 

Using Compression | Using FTP | Using the Scheduler

 

_bm6 Frequently Asked Questions: About SyncBack

 

_bm13 Who develops SyncBack Freeware?

_bm13 Is SyncBack really free?

_bm13 Can you explain AbleStable's involvement with SyncBack?

_bm13 What are the Distribution and Licensing arrangements of SyncBack?

_bm13 Will a freeware version of SyncBack continue to be available?

_bm13 Are you going to continue supporting the freeware version of SyncBack?

_bm13 What is SyncBackSE?

 

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_bm6 General Questions

 

_bm3 For New Users

 

_bm6 What is the difference between a Backup and a synchronization?

_bm6 Does SyncBack provide me with warning dialogues?

_bm6 When I run a profile in SyncBack, does it copy every file?

_bm6 Why does the first run of a profile take longer than subsequent runs?

_bm6 Does SyncBack support my storage device?

_bm6 How do I backup to a CD-R, DVD+R, or DVD-R disk?

_bm6 How do I backup to a CD-RW, DVD+RW, or DVD-RW disk?

 

_bm3 Troubleshooting and Error Messages

 

_bm6 Does SyncBack have any known issues or bugs?

_bm6 Why is SyncBack having problems copying files to and from my Novell network server?

_bm6 Why am I getting 1223, 121, 64, or 55 errors when copying files?

_bm6 Why are multiple SyncBack programs running at the same time?

_bm6 I have deleted files from my source directory, but they are still in my destination directory. Why?

_bm6 Why don't the files in my destination directory have the correct last modification date & time?

_bm6 Why is the Desktop.ini file never copied correctly?

_bm6 The Desktop.ini file appears in the Differences even though I've copied it. Why?

_bm6 NTFS compressed files are copied, but the destination copy is not compressed. Why?

 

_bm3 Using SyncBack

 

_bm6 How can I create versions of my backups?

_bm6 I have deleted files from my source directory, but they are still in my destination directory. Why?

_bm6 I do not want the Differences screen to appear! How to I stop it showing?

_bm6 I'm copying large files and it is taking a long time. Why?

_bm5 How can I see how long it's going to take to copy each file?

_bm6 I'm copying files over a slow network connection and it is taking a long time. Why?

_bm5 How can I see how long it's going to take to copy each file?

_bm6 How do I stop the profile running when very large files are taking a long time to copy?

_bm6 How do I change my log settings?

_bm6 Can I change the layout of the tree in the main screen?

_bm6 The copied file always has it's archive attribute set. Why?

_bm6 How do I check for an update of SyncBack?

_bm6 Where can I find further support as a SyncBack user?

_bm6 Why can't I uninstall SyncBack?

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_bm6 Working with Profiles

 

_bm6 How can I view a profile log in SyncBack?

_bm6 How do I rename a profile?

_bm6 How can I create a shortcut to run SyncBack with a specific profile?

_bm6 When I delete a profile, it deletes it from all the groups. Why?

 

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_bm6 Using Compression

 

_bm6 How can I create versions of my backups when I'm not using ZIP compression?

_bm6 I want the source to be my compressed ZIP file, not the destination. How do I do that?

_bm6 What happens if I change my compression password?

_bm6 Does SyncBack provide a way of compressing files when carrying out the backup process?

_bm5

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_bm6 Using FTP

 

_bm6 How do you know if a file has been modified on an FTP server?

_bm6 My FTP server doesn't support MDTM. How do I use the files modification date & time?

_bm6 My FTP server returns the wrong file size. How will this affect SyncBack?

_bm6 Can SyncBack be used with my FTP server?

_bm6 Why does a backup/sync using FTP take longer than when I use my FTP client?

 

_bm3 Specific FTP Questions

 

_bm6 How can I backup/synchronize between a ZIP file and an FTP server?

_bm6 How can I backup/synchronize between two FTP servers?

_bm6 I want the source to be my FTP server, not the destination. How do I do that?

_bm6 Why am I not receiving the log email about the task SyncBack has performed?

_bm6 Where are my Network, FTP, and Email passwords stored? Are they encrypted?

_bm6 How can I use the files modification date & time without MDTM support?

_bm6 When I backup or synchronize with my FTP server, the last modification date & time for my local source files change. Why?

 

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_bm6 Using the Scheduler

 

_bm6 What is the 'Windows Scheduler'?

_bm6 How do I start or stop the Windows Scheduler from running?

_bm6 How can I get to see the list of scheduled jobs?

_bm6 Can I schedule other jobs (eg, Defragmenting a disk) using SyncBack?

_bm6 I'm using Windows NT 4 and I cannot use the Windows Task Scheduler. What do I do?

_bm6 I'm using a blank/empty login password and Windows XP. How do I run scheduled tasks?

_bm6 I cannot get SyncBack to work with the Windows Task Scheduler. What's wrong?

_bm6 Why can't I get SyncBack to run under another user's account, e.g. Administrator, when using the Scheduler?

 

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_bm3 Further Support for SyncBack Freeware Users

 

_bm13 Online Support Area

 

2BrightSparks provides an Online Support Area with an extensive KnowledgeBase and a useful Troubleshooter.

 

_bm13 Tutorials

 

Visit the Tutorials Web Page which take new users through the essential operations of using SyncBack Freeware.

 

_bm13 Community Forum

 

SyncBack also has a lively Internet forum where you can discuss issues about SyncBack. Visit the forum at: 2BrightSparks.com.

 

_bm13 RSS Forum Feed

 

To receive all forum posts via RSS simply point your RSS reader to:

 

http://2brightsparks.com/bb/rss.php

 

You can download a free RSS feed reader at: http://www.feedreader.com/. Feedreader is a lightweight open-source aggregator that supports all major RSS formats. It works under Windows 95 and later versions, and requires Internet Explorer 4 and above.

 

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